Merchant Risk Analytics Application

User Research, Visual Design, Prototyping
Project Overview
Merchant Risk Analytics Application helps merchants and processors increase transaction conversion by taking a unique approach of connecting Merchants to a network of Banks and sharing intelligence to make faster, better decisions. The product has an administration interface that allows processors to configure their settings on the platform. The work required us to design all the screens in the user journey for the different personas that were identified for this product. A demo site was launched as well to help Sales in their conversation with prospective customers.

View UX Case Study
This image is representing the dashboard for an administrator. The dashboard contains multiple tabs with each tab representing merchants. Inside each tab are merchant specific information like transactions, afm advice, transaction status, fraud statusThis image is representing the duplicate ruleset modal window. It contains accordion with each accordion representing different rules that are part of this ruleset. When a user expands the accordion it displausThis image is representing the dashboard for an administrator. The dashboard contains multiple tabs with each tab representing merchants. Inside each tab are merchant specific metrics like transactions, sca transactions, fraudulent transactions, transactions networh, fraud mitigated, etc. There are interesting visualizations that will be displayed based on the metric chosen for a particular merchantThis image is representing the dashboard for an administrator. The dashboard contains multiple tabs with each tab representing merchants. Inside each tab are merchant specific metrics like transactions, sca transactions, fraudulent transactions, transactions networh, fraud mitigated, etc. There are interesting visualizations that will be displayed based on the metric chosen for a particular merchantThis image is representing the dashboard for an administrator. The dashboard contains multiple tabs with each tab representing merchants. Inside each tab are merchant specific metrics like transactions, sca transactions, fraudulent transactions, transactions networh, fraud mitigated, etc. There are interesting visualizations that will be displayed based on the metric chosen for a particular merchant